Last updated: September 1, 2026
1. Acceptance of Terms
By creating an account or using HaulDocket (the "Service," "we," "us," or "our"), you ("you," "your," or the "Customer") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not create an account or use the Service. If you use the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms, and "you" refers to that business as well as you individually.
2. Description of the Service
HaulDocket provides software tools for owner-operator truckers, including document data extraction, invoice generation, fuel and expense tracking, rate confirmation review, cost-per-mile and profitability estimates, broker verification checks, compliance document tracking, and a detention timer. The Service is a productivity and organizational tool only. It is not a substitute for professional legal, financial, tax, insurance, or transportation-compliance advice, and it does not perform any regulatory, legal, or financial function on your behalf.
3. Informational Tools Only — No Guarantee of Accuracy
All outputs of the Service — including but not limited to profit and cost-per-mile estimates, document data extraction (rate confirmations, bills of lading, receipts, compliance documents), broker legitimacy checks (including FMCSA registration lookups), fraud-signal flags, detention calculations, and any other automated or calculated result — are provided as informational tools only. They are generated using automated systems, including third-party AI models and third-party data sources (such as FMCSA's public registration records), which may be incomplete, delayed, outdated, or inaccurate.
We do not guarantee the accuracy, completeness, timeliness, or reliability of any estimate, calculation, extracted data, or flag produced by the Service. An FMCSA verification result reflects a point-in-time snapshot of publicly available data and is not a live verification of a broker's identity, authorization, or bond status. A broker or load passing every check the Service performs is not a guarantee that the broker is legitimate or the load is safe to accept, and a flag raised by the Service is not a guarantee that something is actually wrong.
4. Your Responsibility to Verify Independently
You are solely responsible for verifying the accuracy of any information, estimate, or calculation produced by the Service, and for exercising your own independent judgment before making any business, financial, or operational decision — including whether to accept a load, haul for a broker, extend credit, or rely on any extracted document data. The Service is designed to assist and inform your decision-making; it does not replace it. You should not treat any output of the Service as a final determination of a broker's legitimacy, a load's terms, or the accuracy of any document.
5. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT ANY DEFECT WILL BE CORRECTED, OR THAT ANY DATA EXTRACTION, CALCULATION, OR VERIFICATION RESULT WILL BE ACCURATE OR COMPLETE.
6. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, HAULDOCKET AND ITS OWNER(S), EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSSES ARISING FROM: (A) INACCURATE OR INCOMPLETE DOCUMENT DATA EXTRACTION; (B) A FAILURE TO DETECT A FRAUDULENT BROKER, DOCUMENT, OR LOAD; (C) ANY ESTIMATE, CALCULATION, OR FLAG PRODUCED BY THE SERVICE; OR (D) ANY FINANCIAL, OPERATIONAL, OR BUSINESS DECISION YOU MAKE USING THE SERVICE — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE TOTAL AMOUNT YOU HAVE ACTUALLY PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100 USD) IF YOU HAVE NOT PAID US ANYTHING.
Some jurisdictions do not allow the exclusion or limitation of certain damages or implied warranties, so some of the above limitations may not apply to you in full.
7. Account Terms; One Account Per Business
Each subscription is licensed to a single carrier business, identified by a single MC and/or DOT number, and is intended for use by that business's own personnel only. You may not share your account credentials with, or provide access to, any other business or unrelated carrier.
We reserve the right, in our sole discretion, to investigate, suspend, or terminate any account we reasonably suspect is being shared across multiple businesses, used in connection with more than one MC/DOT number, or otherwise misused — including based on automated signals, such as account activity that is not physically consistent with a single truck operating alone. We are not obligated to provide advance notice before suspending an account for suspected misuse, though we will make reasonable efforts to give you an opportunity to explain before permanent termination where practical.
You are responsible for maintaining the confidentiality and security of your account credentials and for all activity that occurs under your account.
8. Subscription, Billing, and Cancellation
Subscriptions are billed on a recurring basis at the rate displayed at signup. You may cancel your subscription at any time from your account settings, effective at the end of your current paid billing period — you will not be charged again after cancellation, and you retain full access to the Service through the remainder of the period you have already paid for. We do not provide refunds for partial billing periods except where required by law or at our sole discretion.
Once your paid period ends following cancellation (or if a payment fails and is not resolved), your account moves to a read-only state: your existing invoices, fuel and expense records, and uploaded documents remain accessible to view and download, but you will not be able to generate new invoices, check new rate confirmations, or use other functionality that requires an active subscription.
9. Data Retention and Deletion
We retain your account data — including invoices, fuel and expense records, and compliance documents — after cancellation, for as long as reasonably necessary for recordkeeping, compliance, and audit purposes (for example, fuel and mileage records that may be needed to support an IFTA audit). We do not automatically delete your data upon cancellation.
If you would like your data permanently deleted, you may request deletion by contacting us directly. We process deletion requests manually, not on a self-serve basis, and may retain a record of the request itself, along with any information we are legally required to retain, even after deletion.
10. Changes to the Service
We reserve the right to modify, update, add to, or discontinue any feature, tool, or functionality of the Service at any time, with or without notice, and without liability to you for doing so. We will make reasonable efforts to communicate material changes that affect your ability to use features you rely on, but we are not obligated to maintain any specific feature indefinitely.
11. Changes to These Terms
We may update these Terms from time to time. We will post the updated Terms here with a new "Last updated" date. Your continued use of the Service after an update takes effect constitutes acceptance of the revised Terms. If you do not agree to an update, your only remedy is to stop using the Service and cancel your subscription.
12. Termination
We may suspend or terminate your access to the Service, with or without cause and with or without notice, including (without limitation) for suspected account sharing or misuse, non-payment, violation of these Terms, or conduct we determine, in our reasonable judgment, to be harmful to us, other users, or the integrity of the Service.
13. Indemnification
You agree to indemnify, defend, and hold harmless HaulDocket and its owner(s), employees, and contractors from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: your use of the Service; any decision you make based on any estimate, calculation, or extracted data produced by the Service; your violation of these Terms; or your violation of any law or the rights of any third party.
14. Governing Law; Venue
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. This is a choice of the substantive law governing these Terms only, and is not a representation that HaulDocket is incorporated, organized, or located in Delaware or elsewhere in the United States. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction and venue of those courts.
15. General Provisions
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service, and supersede any prior agreements. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. You may not assign or transfer your rights or obligations under these Terms without our prior written consent; we may assign these Terms freely in connection with a merger, acquisition, reorganization, or sale of assets. Neither party is liable for any failure to perform due to causes beyond its reasonable control.
16. Contact
Questions about these Terms can be sent via the Contact Us page.